Our Commitment
At Roobet Casino, player wellbeing is a core principle — not an afterthought. We are committed to providing a safe, transparent and enjoyable environment for all users. That means going beyond regulatory requirements to offer practical tools that keep gambling in its proper place: a source of entertainment and excitement, never a financial burden or emotional strain.
Gambling carries inherent risk. While the vast majority of our players engage responsibly, we recognise that for some individuals gambling can become problematic. Early awareness and honest self-assessment are the most effective ways to prevent harm before it escalates.
Know the Signs of Problem Gambling
Problem gambling does not always look the same, but common warning signs include: spending more money or time gambling than you can afford; chasing losses by placing increasingly larger bets; neglecting work, family or social commitments because of gambling; feeling restless or irritable when trying to reduce or stop; borrowing money or selling possessions to fund gambling; and lying to friends or family about the extent of your play. If any of these describe your current experience, we encourage you to make use of the tools below or seek professional support.
Deposit Limits
You can set daily, weekly or monthly deposit limits directly from your account settings. Once a limit is applied, it takes effect immediately and cannot be increased until the current limit period has elapsed. Reductions take effect straight away. Setting a deposit limit is one of the simplest and most effective ways to stay within a budget you are comfortable with.
Cooling-Off Periods
If you feel you need a short break from gambling, you can activate a cooling-off period of 24 hours, 7 days or 30 days. During a cooling-off period your account remains accessible for viewing your history and withdrawing funds, but you cannot place any bets or make new deposits. This feature is designed for players who want a temporary reset without committing to full self-exclusion.
Self-Exclusion
Self-exclusion allows you to close your Roobet Casino account for a defined period — from 6 months up to 5 years — or permanently. Once self-exclusion is activated, your account is immediately disabled and you will not be able to register a new account during the exclusion period. We will also remove you from our marketing communications. To request self-exclusion, contact our support team via the Contact page.
Reality Checks
Enable session time reminders in your account settings to receive notifications at regular intervals during your play session. These prompts display your current session duration and net result, giving you the information you need to make a conscious decision about whether to continue.
Underage Gambling Prevention
Roobet Casino strictly prohibits anyone under the age of 18 from opening an account or placing a wager. We verify the age of all users during registration and reserve the right to request supporting documentation at any point. If you share a device with a minor, we strongly recommend using parental control software to prevent access to gambling websites.
External Support Resources
If you or someone you know is struggling with problem gambling, professional help is available. We recommend contacting:
- Gamblers Anonymous — gamblers-anonymous.org.uk
- GamCare — gamcare.org.uk | 0808 8020 133 (UK, free 24/7)
- BeGambleAware — begambleaware.org
- National Problem Gambling Helpline — 1-800-522-4700 (US, free 24/7)
All of the above services are free, confidential and available around the clock. Reaching out is a sign of strength, not weakness.