1. Who We Are
Roobet Casino ("we", "us" or "our") is the data controller responsible for the personal information processed through this Platform. This Privacy Policy applies to all users who access our website, mobile application or any associated services. If you have questions about how we handle your data, please contact us via the Contact page.
2. What Data We Collect
We collect the minimum information necessary to provide a secure and personalised gaming experience. This includes:
- Registration data: username, email address and date of birth.
- Identity verification data: government-issued ID, proof of address and selfies, collected when required by our KYC process.
- Transaction data: cryptocurrency wallet addresses, deposit amounts, withdrawal amounts and transaction hashes.
- Usage data: pages visited, games played, session duration, device type, browser and IP address.
- Communications: messages sent to our support team via live chat or email.
3. How We Use Your Data
Your data is used to: operate and improve the Platform; verify your identity and prevent fraud; process deposits and withdrawals; personalise your experience and send relevant promotions (with your consent); comply with anti-money laundering (AML) and Know Your Customer (KYC) regulations; and respond to support enquiries. We do not sell your personal data to third parties for marketing purposes.
4. Legal Basis for Processing
We process your data on the following legal grounds: performance of a contract (operating your account and processing transactions); legal obligation (AML/KYC compliance and tax reporting requirements); legitimate interest (fraud prevention, platform security and improving our services); and consent (marketing communications, which you may withdraw at any time).
5. Cookies and Tracking
The Platform uses cookies and similar tracking technologies to ensure core functionality, remember your preferences and analyse usage patterns. Essential cookies cannot be disabled, as they are required for the Platform to operate. Analytics and marketing cookies can be managed via the cookie consent banner displayed on your first visit or through your browser settings. We use anonymised analytics data to improve performance and user experience.
6. Data Sharing and Third Parties
We may share your data with carefully selected third parties only where necessary: payment processors and blockchain networks to facilitate transactions; identity verification providers for KYC compliance; cloud infrastructure providers who host the Platform under strict data processing agreements; and regulatory authorities or law enforcement agencies where required by law. All third parties are contractually obligated to handle your data securely and in accordance with applicable legislation.
7. Data Retention
We retain account data for as long as your account is active and for a minimum of five years after closure, in compliance with AML regulations. Transaction records may be retained for up to seven years. Where data is no longer required, it is securely deleted or anonymised.
8. Your Rights
Depending on your jurisdiction, you may have the right to: access a copy of the personal data we hold about you; request correction of inaccurate data; request deletion of your data, subject to legal retention obligations; object to or restrict certain types of processing; and withdraw consent for marketing communications at any time. To exercise any of these rights, please contact us through the Contact page. We will respond within 30 days.
9. Security
Roobet Casino employs industry-standard security measures including TLS encryption for all data in transit, two-factor authentication, cold wallet storage for the majority of user funds, and regular third-party security audits. Despite these measures, no internet transmission is 100% secure, and we cannot guarantee absolute security.
10. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in law, technology or our business practices. The date of the most recent revision is shown at the bottom of this page. We will notify you of material changes by email or in-platform notification. Continued use of the Platform after such notification constitutes acceptance of the updated policy.
Last updated: March 2026